Services
Guide
About Us
At KRP Financial Services, we want to make sure you are always informed of all the options, costs and benefits of the advice we provide to you.
Before we provide you with financial advice, you should read this Financial Services Guide (FSG). It contains the following important information to help you decide whether to use our services:
- About us
- The financial products and services your Adviser can provide to you
- How we, your Financial Adviser and other related parties are paid
- What associations or relationships we have with others that could influence the advice provided to you
- How we collect and use your personal information
- Details of who to contact should you have a complaint
We recommend you read and understand this FSG before you engage us to provide you with any financial services. If you have any questions, please get in touch with us.
KRP Financial Services is a Corporate Authorised Representative (1306160) of Capella Advisory Pty Ltd.
Capella Advisory Pty Ltd
ABN 54 669 300 163
AFSL 550125
Capella Advisory authorises KRP Financial Services and its Financial Advisers (sub authorised representatives) to provide a range of personal financial advice and services to you. This FSG informs our retail clients of the financial services provided by us, and is designed to assist and inform you of our services and if they are appropriate to you.
This FSG also includes Part B — the Financial Adviser's profile — which outlines more information about your Adviser, including contact details, experience and qualifications. You should read these two documents together.
KRP Financial Services is not independent, impartial or unbiased within the meaning of section 923A of the Corporations Act 2001 because:
- we may receive commissions in relation to life insurance products that we recommend;
- we may receive placement or distribution fees in relation to certain wholesale investment opportunities (where clients meet wholesale investor criteria); and
- the Licensee has referral arrangements with external service providers where referral revenue may be received if you choose to engage with them.
Ownership of the Advisory Business
KRP Financial Services is a Corporate Authorised Representative (1306160) of Capella Advisory Pty Ltd.
KRP Financial Services is owned by entities and investment vehicles associated with the owners of Capella Advisory Pty Ltd. Some owners and shareholders may also hold interests in other financial services businesses.
The financial advice provided to you will always prioritise your best interests. These ownership interests do not influence the advice provided to clients. Any conflicts are managed under the Licensee's Conflicts Management Policy.
About Your Financial Adviser
Your Financial Adviser is a sub authorised representative of KRP Financial Services and can provide financial product advice in relation to, and deal in, certain financial products and services. KRP Financial Services will be responsible for any financial services that your Financial Adviser is authorised to provide to you.
Part B of this FSG contains important information about your Financial Adviser including details of their education and qualifications, what advice they can provide, and how they are remunerated.
Why Choose Us?
We aim to provide personalised advice solutions tailored to your needs and objectives. We undertake continuous professional development so that we are up to date with legislative changes to superannuation, investment, social security and tax environments. We have access to technical, risk and investment research professionals who provide additional analysis on strategies and products.
Most importantly, we turn your thoughts into action. We work with you to get the basics right and ensure you have a plan to achieve your goals over time.
We may provide advice in areas including:
- Wealth creation and investment strategies
- Retirement planning
- Superannuation and SMSF strategies
- Debt management and debt reduction
- Tax-effective investment structuring
- Estate planning considerations
- Investment portfolio management
- Asset protection strategies
- Employee share plans and share schemes
- Ongoing financial advice and review services
We are authorised to provide financial product advice and deal in the following financial products:
- Cash and deposit products
- Government and corporate bonds and other fixed interest securities
- Managed investment schemes (including managed funds and investor directed portfolio services such as investment platforms)
- Superannuation products, including self-managed superannuation funds
- Retirement savings accounts
- Securities listed on financial markets (such as shares)
- Margin lending facilities (standard facilities only)
- Life insurance products, including life risk insurance and investment-linked insurance products
These services may be provided to retail and wholesale clients.
Capella Advisory also authorises the provision of Managed Discretionary Account (MDA) services.
Where appropriate, your adviser may recommend an MDA service available through Capella. An MDA service allows an approved investment manager to make investment decisions on your behalf within an agreed Investment Program.
Before any MDA service is established you will receive a separate MDA Contract and Investment Program, which explains how the service operates and the fees that apply.
How We Work Alongside You
To develop a successful financial strategy, we need to consider your personal circumstances and financial needs, goals and objectives. We will ask you for information about your personal circumstances when we meet with you.
You have the right not to provide us with personal information. However, without this information, or if it is inaccurate, the advice you receive may not be appropriate for your circumstances. It is also important that you keep us up to date by informing us of any changes in your circumstances.
You can deal with us in person, by phone or email. Our initial advice will be provided to you in a Statement of Advice (SOA). We will maintain a Record of Advice (ROA) for any further advice and/or reviews we provide to you.
Documents You May Receive
If we recommend or arrange a financial product for you, we will provide you with a Product Disclosure Statement (PDS) or Investor Directed Portfolio Service (IDPS) guide as applicable. These documents contain the key features of the recommended product, including its benefits, risks and costs. You should read any warnings carefully before making any decision.
You have the right to request a copy of these documents up to seven years after the advice was provided by contacting your Adviser.
Ongoing Service
You have the opportunity to enter into an annual Ongoing Fee Arrangement (OFA) with KRP Financial Services, which sets out the terms of our ongoing services to you, including fees. We will invite you to renew the OFA each year. Our standard terms of business can be found at www.krpfinancialservices.com.au/terms
Your Privacy & Access to Your Information
As part of the financial planning process, we need to collect information about you and maintain a record of your personal information. We are also required under the Anti-Money Laundering and Counter-Terrorism Financing (AML-CTF) Act 2006 to implement client identification processes. We will need you to present identification documents such as passports and driver's licences.
KRP Financial Services and its advisers will take reasonable steps to protect your information from misuse, loss, and unauthorised access. We are bound by the Australian Privacy Principles (APPs) established under the Privacy Amendment (Enhancing Privacy Protection) Act 2012.
How We May Use Your Information
- KRP Financial Services and its Advisers may access this information when providing financial advice or services to you.
- Your Adviser may disclose information to other Mortgage Brokers, Accountants and those authorised by KRP Financial Services to review customers' needs from time to time.
- Your information may be disclosed to external service suppliers here and overseas who supply administrative, financial or other services. A list of countries where these service providers are located can be accessed via our Privacy Policy.
- Your information may be disclosed as required or authorised by law and to anyone authorised by you.
You can request access to the information we hold about you at any time to correct or update it. If you wish to examine your file, please make a request in writing and allow up to 10 working days. A fee may apply to cover the cost of verifying, locating, retrieving and/or copying material requested.
For a copy of our Privacy Policy visit www.krpfinancialservices.com.au/privacy-policy
Another Adviser may be appointed to you if your existing Adviser leaves KRP Financial Services or is unable to attend to your needs due to extended absence. KRP Financial Services will write to you advising you of the change and your personal information will be passed on to the new Adviser.
How We Charge Fees
All advice fees are payable to Capella Advisory Pty Ltd (the Licensee). The Licensee may then pay a portion of these fees to KRP Financial Services for providing financial advice and related services.
All fees will be fully disclosed and agreed with you before any services are provided.
For ongoing advice services, the fee structure that applies to you will be documented in your Ongoing Fee Arrangement (OFA) and confirmed annually.
Advice Fee Types
| Fee Type | Typical Range | How It Works |
|---|---|---|
| Initial Advice Fee | $3,300 – $15,500 (incl. GST) | Charged for preparing and presenting your financial plan or Statement of Advice. The fee depends on the complexity of your circumstances and is agreed before work begins. |
| Ongoing Advice Fee | Fixed fee, asset-based fee, or a combination | If you choose ongoing advice services, the fee may be structured as a fixed annual fee, a percentage of assets under management, or a combination of both. The exact structure and amount will be agreed with you and set out in your OFA. |
| Asset-Based Fee (where applicable) | 0% – 1.5% p.a. of funds under management | In some cases, ongoing services may include a fee based on the value of investments managed or advised on. Tiered pricing may apply depending on the level of assets. Subject to an annual minimum fee. |
| General Advice Fee | $220 – $3,300 | May apply where limited scope or general financial advice services are requested. |
| Ad Hoc / Hourly Advice | $440 – $660 per hour (incl. GST) | Applies where clients require specific advice services outside an ongoing service arrangement. |
Insurance Commissions
We receive a one-off upfront commission when you take out an insurance policy we recommend. The upfront commission will be between 0% and 66% of the first year's annual premium. We also receive an ongoing commission of between 0% and 22% of the annual premium for as long as you hold the policy.
For an insurance product with an annual premium of $2,000, where the issuer pays us an upfront commission of 66%, we will receive $1,320. The issuer will pay us 10% ongoing commission each year — in this example, that equates to $220 per year.
Share Transactions
If we recommend you buy or sell shares, we may charge a percentage fee of the value of the trade when we arrange it for you, in addition to the brokerage charged by your stockbroker.
Other Payments We May Receive
- Placement fees: We will disclose any remuneration we are likely to receive when presenting wholesale investment opportunities.
- Education & conference sponsorship: Details of any benefits received above $100 will be maintained on a register available to you on request.
External Investment Services
Capella Advisory Pty Ltd and its authorised representatives may engage external investment consulting, portfolio support, model portfolio or investment management providers to assist with investment research, portfolio construction and implementation.
One such provider is Arc Point OCIO, which provides outsourced investment consulting services. Capella Advisory has some common owners with Arc Point OCIO. There is no financial benefit received by Capella Advisory from the services provided by Arc Point OCIO. Where these services are used, Capella Advisory pays fees for those services.
Some Financial Advisers associated with authorised representative businesses of Capella Advisory may hold an indirect minority ownership interest in entities associated with Arc Point OCIO. Where such interests exist, they will be disclosed in the relevant Adviser Profile.
Clients are not required to use services provided by Arc Point OCIO and Financial Advisers may recommend other investment solutions where appropriate.
Where any ownership interests or potential conflicts exist in relation to external service providers, they will be disclosed and managed in accordance with the Licensee's Conflicts Management Policy.
Conflicts of Interest
Capella Advisory Pty Ltd maintains policies and procedures to identify, disclose and manage conflicts of interest.
KRP Financial Services operates a centralised investment framework. Financial Advisers are required to review advice needs against the firm's approved investment approach. Advisers may recommend solutions outside this framework where it is in the client's best interests and appropriate to their individual circumstances.
Relationships & Associations
It is important for you to understand the relationships that exist between us and other service providers, as they may be considered to influence our recommendations to you. We are not owned by any Financial Product issuer or Service Provider.
Referral Partners
| Partner | Service | Revenue Sharing |
|---|---|---|
| Alcove Credit Advice by Canopy Private Pty Ltd ASIC No. 462611 Authorised Credit Representative Australian Finance Group Ltd ABN 11 066 385 822 (AFG) Australian Credit Licence 558709. |
Mortgage broking, commercial financing & leasing | Licensee receives 20% of all upfront and ongoing commissions. Example: $500,000 loan = $650 upfront + $150 ongoing. |
| Omnisure Corp. Auth. Rep. of Multi Secure Insurance Solutions Pty Ltd AFSL 227724 |
Insurance services | 20% upfront and ongoing revenue sharing. |
| Orbital Life N F Financial Specialists Pty Ltd t/a Orbital Life is a Corporate Authorised Representative of MBS Advice Licence Pty Ltd ABN 25 654 854 136 AFSL 536983 |
Life insurance services | 20% upfront and ongoing revenue sharing. |
These services are not provided under the Capella Advisory AFSL. Capella Advisory does not train, support or supervise these services and has no responsibility in relation to them. KRP Financial Services is not responsible for advice, services or information provided by any of these related entities. You are under no obligation to use the services of any of these related entities.
Referral Payments
If we have referred you to another professional adviser (e.g. an estate planning specialist or tax agent) we do not receive a referral fee from that referral.
Memberships
Many of our authorised representatives and staff are members and affiliates of the Financial Advice Association Australia (FAAA). FAAA members are committed to a code of ethics and professional conduct.
Insurance – Compensation Arrangements
The Licensee holds professional indemnity insurance in respect of the financial services we provide. This insurance complies with the requirements of the Corporations Act 2001 (Cth) and covers all financial services we are authorised to provide to you.
Complaint Resolution
We endeavour to provide you with the best advice and service at all times. If you are not satisfied, please contact the Licensee. We accept complaints over the phone, in person, via email, letter or social media. The Licensee will endeavour to resolve your complaint within 5 business days.
If you do not receive a satisfactory outcome or the Licensee does not respond within 30 days, you have the right to complain to:
You may only contact AFCA once you have followed the above internal complaints procedure. Our Complaints Handling Procedure is available at capellaadvisory.com.au
Your Financial Adviser has extensive experience in the financial planning industry and is committed to providing you with professional, personalised advice tailored to your needs and objectives.
Authorised Representative of Capella Advisory ABN 54 669 300 163 AFSL No 550125
Areas of Expertise
- Holistic client advisory services
- Retirement planning
- Investment management
- Superannuation Advice
- Self-Managed Superannuation Funds
- Personal Insurance Advice
- Aged Care Advice
Professional Qualifications & Memberships
- Bachelor of Business (Finance/Financial Planning)
- University Certificate In Business
- Advanced Diploma of Financial Planning
- Diploma of Financial Services (Financial Planning)
- Member, Financial Advice Association Australia (FAAA)
How Your Adviser Is Paid
Your Adviser is an employee of KRP Financial Services and is remunerated by salary and may be eligible for performance-based bonus payments. Katharine is a director of KDL Financial Pty Ltd t/as KRP Financial Services. Katharine shares in the profits that KRP Financial Services makes. Katharine is a director and beneficiary of KRP Financial Pty Ltd ATF The KRP Family Trust, which owns shares on issue in KRP Financial Services and shares in the profits that KRP Financial Services makes. Your Adviser does not hold any ownership interest Capella Advisory Pty Ltd or Arc Point OCIO.
Authorised Financial Services
The Licensee has authorised your Adviser to provide personal advice and dealing services to retail clients for the following financial products:
- Deposit and payment products (basic and non-basic)
- Debentures, stocks or bonds issued or proposed to be issued by a government
- Life products
- Interests in managed investment schemes including investor directed portfolio services
- Retirement savings accounts products
- Securities
- Standard margin lending facility
- Superannuation (including SMSF)
- Tax (financial) advice services